Terms of Service

1. Acceptance of Terms

Caden is operated by UAPL Innovation AB (organisation number 559526-0182), Apelgatan 3, 223 56 Lund, Sweden, telephone +46 79-335 49 24. Caden is available only to adults 18 or older. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.

2. Sports & Health Disclaimer

Caden is an AI-powered endurance training and physiological analysis platform. The recommendations, fatigue metrics (including ACWR), and workout plans provided by Caden are intended for informational and training optimization purposes only.

Caden is NOT a medical device and does NOT provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before beginning or modifying any physical exercise routine.

3. Account & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Connected Services & Wearables

Caden imports Apple Health workout telemetry on supported iPhones. Your use of Apple Health is governed by Apple’s terms and privacy policy, and you can revoke access anytime in the Health app.

5. AI Coaching & Recommendations

Caden uses artificial intelligence models to synthesize workout data and generate training guidance. While we continuously refine our algorithmic models based on sports science principles, we make no guarantees regarding athletic outcomes or race results.

6. Subscriptions, Renewal & Cancellation

Paid plans provide additional AI credits and advanced training diagnostics. Subscriptions automatically renew at the frequency and price indicated prior to checkout until canceled.

• Web Subscriptions (Stripe): Renews automatically. In Settings → Plan, downgrading to the free tier cancels active renewal immediately. Account deletion also cancels active subscriptions.
• Apple In-App Subscriptions (StoreKit): If purchased through the iOS application, billing is managed via your Apple ID account. You may manage or cancel renewals anytime in your iOS Device Settings → Apple ID → Subscriptions.
• Statutory Right of Withdrawal (14 Days): If you are a consumer in the European Union, European Economic Area (Norway), or United Kingdom, you have a statutory right to withdraw from a subscription purchase within 14 calendar days of commencement without giving any reason. To exercise this right, contact support@caden.fit or cancel directly via your platform settings.

7. Account Termination and Erasure

In the app, navigate to Settings → Account & data to export your data or initiate account deletion. Deletion removes active account, workout, plan, and chat records; some billing, support, provider-security, and backup records may remain for applicable statutory retention periods. See our Privacy Policy for full details.

8. Applicable Law & Consumer Protections

Swedish law applies to these Terms, without limiting mandatory consumer protections in your country of residence (such as the Swedish Consumer Sales Act, Norwegian Marketing Control Act, or UK Consumer Rights Act). If you have a concern or complaint, please contact us first at support@caden.fit so we can resolve it directly.

9. Apple App Store Additional Terms

If you access Caden via an Apple iOS device:

• These Terms are concluded solely between you and UAPL Innovation AB, not with Apple Inc. UAPL Innovation AB is solely responsible for Caden and its content.
• Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application.
• In the event of any failure of the app to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any); to the maximum extent permitted by applicable law, Apple has no other warranty obligation.
• Apple is not responsible for addressing any claims relating to the app, including product liability, legal compliance, or consumer protection claims.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

10. Contact & Trader Information

UAPL Innovation AB (org nr 559526-0182)
Apelgatan 3, 223 56 Lund, Sweden
Telephone: +46 79-335 49 24
Email: support@caden.fit